HAVE QUESTIONS?

1. What are the materials of stainless steel drinking bottles?
Our drinking bottles are made of food-grade 304 stainless steel and are uncoated to ensure that they do not contain any harmful chemicals and are safe and healthy.

2. Are these drinking bottles dishwasher safe?
Yes, our stainless steel drinking bottles are dishwasher safe. It is recommended to remove the bottle cap before washing.

3. How can I ensure that my drinking bottle remains odor-free?
To ensure that the bottle remains clean and odor-free, we recommend washing it regularly and avoiding storing sugary drinks or other liquids with strong odors.

4. Is the bottle cap leakproof?
The stainless steel bottle cap we designed has a good seal and can effectively prevent liquid leakage. To ensure the leak-proof effect, please make sure the bottle cap is tightened and in good condition.

5. Is it safe to use in a high temperature environment?
Our stainless steel drinking bottles are resistant to high temperatures, but it is not recommended to heat the bottle directly or put it in the microwave.

6. Can it be used for hot drinks?
Yes! Our stainless steel water bottles can hold hot drinks, but please note that holding hot drinks for a long time will cause the bottle to overheat, so please be careful when using it.

7. What is your policy on returns and exchanges?
We offer a 14-day return and exchange policy. If you are not satisfied with the product, please contact our customer service team within 14 days of purchase to return or exchange the product, which must be unused and well packaged.

8. How to contact us?
You can contact customer support through our official website or send an email to socialmediashop@uncoatedvessel.com. We will get back to you as soon as possible.